Returns & Exchanges
At Bicycle Warehouse, we want you to love your ride, which is why we offer a 30-day return policy on all gear and accessories in new, unused condition. Whether the fit isn't right or you've changed your mind, we are here to ensure you get back on the trail with the right equipment.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the product is securely protected for transit.
Ship It Back
Print the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing